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The Power of Adversity:
Opportunities to Connect with Customers in Challenging Times
With Suzanne Bates
This is a one hour teleseminar program just for those on our mailing list, to discuss strategies for connecting with your clients and prospects during this economic turmoil and helping them when times are uncertain. As your customers and prospects brace for the impact of a downturn and wonder what to do, how can you communicate? What are the best ways to build the relationship, add value and at the same time, recession proof your own business?
The primary focus of this hour for you is how to execute your plan in the right frame of mind, say the right thing to clients and prospects, and provide real value so you become the obvious choice to help them survive and thrive in difficult times.
What should you say, how should you react and what should be the steps you take to help alleviate fears? How can you position your company to be a trusted resource for customers and a solution to problems for prospects?
Obviously you can't just hide out, watch TV news, get angry at Wall Street or politicians, or even sit around hoping for the best. You have to take positive action.
Ask yourself:
- Do we know what we should be saying to customers right now?
- Are we prepared to intelligently discuss their situation and offer solutions?
- What will help us position our company's products and services as high value?
- Are we operating our own business out of fear? If so, how do we overcome it?
- How can we act with confidence and and communicate decisively with our marketplace?
Now more than ever, the way you communicate with your customers and prospects will be the key to your success.
The fee is $35 and for that you can listen live and also download the audio as MP3.
Or you have the option of buying the hard copy CD.
Call Bates Communications at 800-908-8239 or Contact Us
Read and subscribe to Suzanne Bates’ blog, for her latest tips on how to become a powerful speaker and communicator!
"As a result of Bates' training…our executives are far better communicators than ever before, and the results show in our increasingly positive press and ability to move these audiences to action."
Matt Davis,
Corp. Director of Executive Communications,
Dow Chemical Co.
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