What Clients Say
"Congratulations on the session with the leadership team. According to the session objectives … I'd say you hit a grand slam with the team. [You} drove home the message about the need for their communications to be directional and inspirational. Thank you for the work you are doing with Dow and Dow AgroSciences."
- Kay Y. Wallace,
Corporate Strategy,
Dow AgroSciences LLC
"The impact on our business has been invaluable."
- Roland Silverio,
Vice President of Executive Development,
Cabot Corporation
"The return on the investment in your coaching has exceeded expectations."
- Brian Gorin,
Managing Principal,
Analysis Group
"I would highly recommend Bates Communications for any executive looking to improve her/his skills at communicating a clear and concise message to all constituencies."
- Jose Alvarez,
President and CEO,
Stop & Shop Supermarket Company
"Coaching helped me develop a professional presence, and my colleagues have noticed. I've since become a better communicator in every venue - while presenting, during meetings, and in written communication."
- Nicole DeVita,
Vice President - Performance Management,
Partners Community HealthCare Inc.
"What a wonderful job you did for both our groups. You gave us thoughtful and experienced insights that will help us all be better communicators. Thank you so much for your professional, polished work with our women engineers of Textron and with my staff - great stuff!"
- Elaine Vaught,
Textron/Bell Helicopter
"Your work has helped our executives communicate more effectively, stand out on the podium, and develop the confidence they need to be seen as leaders."
- Roland Silverio,
Vice President of Executive Development,
Cabot Corporation
"The single greatest improvement I experienced is that I am now able to bridge the message I want to send from just about any circumstance. I don't allow myself to be side-tracked. I'm just more comfortable handling the media now."
- Jeff Saviano,
Ernst and Young
"Suzanne Bates' competitive advantage is experience before the camera and expertise on what you have to do on a practical basis. She is hands-on and real. She really knows what will work and what doesn't. She's the best I've ever worked with."
- Diane Fulman,
Babson College
"You had the ability to advise me as to what I needed to do without judging or pushing too hard. I really enjoyed our work together. The skills I developed will make a great impact on my career going forward."
- Nicole DeVita,
Vice President - Performance Management,
Partners Community HealthCare Inc.
"Our work together has been very beneficial to me and my firm since we completed our coaching program. My daily interactions with clients and potential clients are much more efficient now and I've seen a marked improvement in business development results."
- Brian Gorin,
Managing Principal,
Analysis Group
"Suzanne did a remarkable job with one of our senior executives. She coached him into giving a great speech. It was like night and day, what she did with him."
- Pam Montpelier,
Strata Bank
"Through Paula's coaching, I was able to identify my key communication strengths and play those up, while at the same time developing useful strategies to manage my areas of difficulty. I now have the tools, and more importantly, the confidence, to communicate persuasively with a variety of audiences."
- Rebecca Schulman,
Room To Grow,
Boston
"The strategic link between what Bates does and our business goals is (helping us be) the provider of choice to our customers. The better we articulate and present ourselves, the higher the probability that we will be the one they choose."
- Kathy Jones,
Mass Bankers Association
"Bates Communications' greatest strength is to make people feel comfortable about public speaking."
- Mary Lou Andre,
President,
Organization by Design
"Bates Communications gave me a way of not being defensive; a way of being open and authentic while not disclosing more than I needed to disclose. It was incredibly helpful to me."
- Eleanor Uddo,
Feigenbaum and Uddo, LLC
"Suzanne Bates was magic. She was able to craft a message for our audience that combined her body of expertise with their immediate needs. Her delivery was exemplary. By combining humor, examples, and an informal but highly focused presentation, she demonstrated her command of communications principles and gave her audience immediately useful take-aways. True learning took place. The audience left feeling excited and motivated."
- Pam Lassiter,
Execunet
"We received very positive feedback on your seminar. Participants left with insight and next steps to elevating their Executive Presence. Your presentation combined the perfect amount of instruction and engagement of the audience - for that, we are most appreciative!"
- Amy Steverman,
Programs Manager,
Boston Chamber of Commerce
"Bates has added real value to the quality of our presentations, including the one used on our successful IPO roadshow."
- Jim Barber,
President & CEO,
Metabolix, Inc.
"Paula's expertise in communications and passion for what she does is contagious. Every person who works with Paula will raise the bar in their communication skills, as well as the impact in their business world."
- Fran Goldstein CPC CSP,
President,
Gold Staff Consultants
"Through Craig's coaching, I was able to identify my key strengths and maximize them, while at the same time developing useful strategies to improve my areas of difficulty. I now have the tools and confidence to communicate and manage my firm resources effectively."
- Bill Riley,
Clarke, Snow, and Riley LLP