The Bates Leadership Team Performance Model

The Bates LTPI™ evaluates the team as a group, through the lens of a multi-rater survey (360) where each team member evaluates the team “as a whole” across 15 distinct facets of the three dimensions.
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1. Culture

The culture of a team, just like the character of the individual, is the foundation of norms that create guidelines for what is and is not acceptable behavior. How safe is it to speak openly and honestly? Will team members help each other or just look out for themselves? Is it ok to disagree with others or do people have to keep their concerns and questions to themselves? The culture provides the value system that tells people how safe they are to take risks, learn from mistakes, and to give and receive feedback – all behaviors of high performing teams. We define Culture as the qualities of the team’s character that create mutual trust.

2. Credibility

A high performing team believes in its collective capabilities, insight, and judgment. Members have faith in themselves as a group. We define Credibility in high performing teams as the qualities of a team that inspire faith in the team. High performing teams together face difficult issues head on, bounce back after setbacks, stay alert to shifting conditions. Proving up to the task builds a team’s faith in itself. Credibility also comes as members participate fully and offer hard-won wisdom to everyday tasks. Credibility is not a product of a room full of “stars” with great resumes. Teams build credibility with each other through applying their wisdom.

3. Collaboration

While a team’s Culture (its norms and values) is essential to trust, and Credibility (faith in the team) is essential to winning followership. Collaboration is about execution – getting things done. Collaboration brings out group intelligence and taps collective strengths in getting work done. We define Collaboration as the behaviors that align and engage members to drive execution. These facets measure the mechanics of good communication and coordination, as well as the environment that is ideally one of membership and affiliation. Collaboration describes how high performing teams pull together, deliberate, problem solve and accomplish their goals.

The Bates LTPI™ evaluates the team as a group, through the lens of a multi-rater survey (360) where each team member evaluates the team “as a whole” across 15 distinct facets of the three dimensions.