Bates Library

Overcoming Communication Barriers: Seven Steps for Effective Change Management Communication

Posted on Wed, May 9, 2012 @ 12:31 PM

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Tags: Articles, Change Leadership

Fueling Workplace Innovation: Speak, Win Buy-In, and Get People Behind You

Posted on Tue, May 8, 2012 @ 03:05 PM

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Tags: Driving Growth, Leading Innovation, Articles, Change Leadership

Willingness: Essential for Motivating Employees and Winning Buy-In

Posted on Tue, May 8, 2012 @ 02:54 PM

Athletes have run millions of miles inspired by one of the most famous, compelling slogans of modern advertising: “Just Do It.” Too bad it isn’t that easy in business. While slogans are nice, we know that things only get done when people are truly motivated. Slogans capture sentiment, but they don’t create it.

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Tags: Articles, Building Culture, Change Leadership

Case Study - Healthcare: Managing Transformational Change and Answering the Tough Questions Head-On

Posted on Tue, May 8, 2012 @ 09:42 AM

The physicians and staff at a prominent teaching hospital were coming to terms with seismic change.  Due to external pressures created by health-care reform, their world was turning upside down.  Where they once broadly encouraged patients to come in for services, they now were supposed to send many of them to less costly community hospitals.  The idea was to manage operating costs more efficiently by referring out the more routine cases, while keeping the more complex, challenging ones.  This represented a whole new mentality.

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Tags: Case Studies, Healthcare/Pharmaceutical, Change Leadership

Case Study - Healthcare: Communicating a Restructuring Plan to Minimize Fear and Rally the Troops

Posted on Tue, May 8, 2012 @ 09:40 AM

Last year one of our executive coaches got a call from a President at a health insurance organization.  Facing a major change initiative, he needed help in developing the communication plan and rolling it out to the whole organization.

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Tags: Case Studies, Healthcare/Pharmaceutical, Change Leadership

Case Study - Creating a Strategic Communications Plan to Win Buy-In and Mitigate Risk

Posted on Tue, May 8, 2012 @ 02:14 AM

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Tags: Case Studies, Healthcare/Pharmaceutical, Change Leadership

Connecting People and Purpose: Linking What and Why

Posted on Tue, May 8, 2012 @ 02:08 AM

The life insurance industry was facing a major challenge—a series of highly publicized alleged and real scandals had severely damaged public confidence in the integrity and value of the industry.  Despite much hand-wringing within the industry, no one had stepped forward to solve the problem.

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Tags: Articles, Financial Services/Insurance, Change Leadership

Change Management Tip #5 - Engaging People in Conversation

Posted on Mon, May 7, 2012 @ 10:47 PM

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Tags: Videos, Change Leadership

Change Management Tip #4 - How Information Flows

Posted on Mon, May 7, 2012 @ 10:46 PM

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Tags: Videos, Change Leadership

Change Management Tip #3 - How to Capture Hearts and Minds

Posted on Mon, May 7, 2012 @ 10:45 PM

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Tags: Videos, Change Leadership