Bates Library

Speak Like a CEO Audio CDs

Posted on Mon, May 21, 2012 @ 04:26 PM


The breakthrough book Speak Like a CEO is now available on audio CDs. The conversational format makes Speak Like a CEO easy to listen to, while you’re in your car on your way to work, at the gym, traveling, or just sitting at your desk. Wherever you are, you’ll be ahead of the rest and one step closer to becoming a star in your industry!

Click here to go to and check out the Speak Like a CEO audio set!

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Tags: Audio, CEO Perspectives, Executive Communication

Make the First Sale, to yourself

Posted on Mon, May 21, 2012 @ 09:50 AM

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Tags: Videos, Executive Communication

Rapidly Accelerate Sales: The Myth of the Sales Presentation

Posted on Thu, May 17, 2012 @ 11:55 AM

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Tags: Videos, Executive Communication

Executive Influence: How to Be Yourself in Front of Any Audience

Posted on Tue, May 8, 2012 @ 03:25 PM

Effective leaders know how to be real, and they aren’t afraid to convey their own, authentic personal style. When you think of Jack Welch, Rudy Giuliani, or Bill Gates, an instant impression comes to mind. Most of what you know about a public person is based on what you see and hear when they speak. The best ones come across as real; they are who they are.

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Tags: Strategy to Execution, Articles, Executive Presence, CEO Perspectives, Executive Communication

How to Influence and Inspire Others Through the Art of Storytelling

Posted on Tue, May 8, 2012 @ 02:46 PM

Leaders go to classes, read books and try to learn from other leader’s success, all in an effort to be a good leader themselves. They try to mold employees into what they perceive to be the perfect successful worker. What they don’t realize is that by persuading and telling people how to behave, they are actually alienating everyone. Instead of telling people how to behave, you can show them how by telling a story.

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Tags: Strategy to Execution, Strategy to Execution, Articles, CEO Perspectives, Executive Communication

How to Deliver a Powerful Presentation at Your Next Quarterly Meeting

Posted on Tue, May 8, 2012 @ 01:51 PM

I don’t know about you, but I forget a lot of things-- unless I write them down. Ask me, for example, to quickly summarize the most significant events of the last quarter in my business, and I’m not sure I’d have the right answer off the top of my head. Sure, I can tell you who I met with, what projects we completed, the kind of things that were on my calendar; but could I put that into perspective on a moment’s notice? Probably not!

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Tags: Articles, Financial Services/Insurance, Executive Communication

Case Study - Diagnosing Communications to Strengthen Client Relationships

Posted on Tue, May 8, 2012 @ 09:01 AM

A division of a global financial services company was facing a very competitive market, and they were looking for better ways to serve their clientele to avoid competing on price alone.  One of their key clients, an institutional investment firm, kept bringing up communication as an issue.   We were brought in to assess the division’s communication practices and build a communication plan that would uncover and address their client’s needs.

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Tags: Case Studies, Financial Services/Insurance, Executive Communication

Sales Presentation Success: 7 Strategies to Close More Deals

Posted on Tue, May 8, 2012 @ 02:48 AM

Do any of these comments sound familiar?

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Tags: Articles, Executive Communication

Case Study - A Struggling Sales Team Learns the Art of Consultative Selling

Posted on Tue, May 8, 2012 @ 02:44 AM

One of our client companies in the manufacturing industry asked us to work with their sales team.  They had noticed a gap in the skills of their salespeople.  After acquiring a company whose salespeople were adept at consultative selling, they noticed these salespeople were very good at uncovering unexpected opportunities.  The new salespeople were listening to customers and coming back with ideas for developing new, innovative products.  As a result, customers valued them as a rich source of deep expertise. The strong relationships and trust between the salespeople and their clients meant that the sales process involved little debate about fees and often times, no RFPs.

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Tags: Case Studies, Executive Communication

Case Study - Delivering a High-Stake Speech: Coaching a CEO for the "Speech of a Lifetime"

Posted on Tue, May 8, 2012 @ 02:33 AM

The CEO of a not-for-profit was preparing for the organization’s 100th anniversary.  She had spent decades in business taking on high-profile roles, so her career had given her the opportunity to deliver countless speeches and presentations.  However, this was perhaps the speech of her lifetime - she was uncharacteristically anxious, and the stakes were high.  It was the organization’s biggest fundraising event to-date.  She wanted to share her vision, inspire people to get involved and give, and it was important for her to shine in front of some nationally-known celebrities in attendance.

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Tags: Case Studies, Executive Communication