Elizabeth Freedman, Head of Consulting


Elizabeth Freedman, MBA, CSP, is an Executive Advisor and Consultant and Head of Consulting at Bates, a BTS Company, who advises C-level leaders and teams to strengthen business performance through outstanding leadership.  Elizabeth works with some of the most recognized companies in the world and is valued for her ability to develop trusted partnerships with senior leaders who want practical, concrete strategies that help them accelerate results, grow their people, and enhance their ability to influence and make a positive difference in the world.

Elizabeth specializes in working with C-level executives and teams who are leading enterprise-wide initiatives focused on change, growth, and transformation.  Through coaching, consulting and facilitation, her work supports leaders who want to foster environments where strong collaboration, alignment, and shared accountability are the norm.  Her work includes a deep assessment of individual and team performance to create a strong approach that is grounded in data and integrates the needs of key stakeholders into the process, including the Board, executive team, employees, customers, and peers.

Results Achieved

Elizabeth has coached and consulted to executives and teams in a wide range of organizations, including Dow, State Street, Disney, Infosys, ABB, Stryker, and more.  In these engagements, she has focused on helping leaders and teams:

  • Improve their odds of delivering change and transformation
  • Overcome obstacles to strengthen decision-making and communication
  • Create better alignment and accountability to accelerate execution
  • Break down silos and foster greater collaboration
  • Build engagement and commitment that grows followership
  • Prepare for a CEO or executive role well in advance to be seen as ready now

Expertise and Credentials

Prior to joining Bates, Elizabeth was a member of the global consulting firms Accenture and US Web. She is certified in Bates proprietary coaching and consulting methodologies, including the Bates ExPITM and the Bates LTPITM, research-based, validated assessments of individual and team behaviors across multiple dimensions.

She is also the author of Work 101: Learning the Ropes of the Workplace Without Hanging Yourself (Penguin Random House) and a regular contributor to Forbes, where she writes regularly on leadership strategies for C-suite executives. Her expertise on leadership has also appeared in The New York Times, Fortune, The Boston Globe, and the Rotman Management Journal. Elizabeth is a frequent conference and keynote speaker and currently serves as the President of the National Speakers Association of New England, the premier global professional organization for experts who speak professionally.  She is a Certified Speaking Professional (CSP), earning their highest- level designation worldwide.  Elizabeth holds an MBA from the Thunderbird School of Global Management and is a former Peace Corps volunteer.


Highlighted Coaching/Consulting Engagements:

Communications Consulting – Multinational Information Technology Services Firm: Focus on coaching cohorts of culturally diverse technical leaders to become more adept at speaking with impact, to build influence and establish credibility with important audiences.

Team Coaching - Biotechnology Company: Prepare CEO and CSO for road show for investment community, develop company story for road show presentation, coach senior team “on their feet” in rehearsal sessions, run Q & A ‘pepper sessions.’

CEO Coaching – Fortune 100 Global Steel Company: Build crisp, clear messaging to corporate leadership, Board and global media (India); heavy focus on accent reduction, voice and articulation.

Executive Coaching - EVP, Fortune 100 Manufacturing Company: Develop executive presence and situation awareness, strengthen peer/lateral relationships; improve overall communications to CEO and Board.

Executive Coaching – SVP, Health Care Organization: Build messaging around product strategy for revenue growth, prepare for client presentations, meetings with CEO and Board presentations.

Executive Coaching – Partner, Private Equity Firm: Build executive presence and influence; develop a powerful, confident speaking style; develop higher visibility with important audiences including major investors, Board and management teams.

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